Whole House Well Water Odor Iron Filter System

I bought my home with this whole well water iron filter system already installed. I was told the system was purchased at Home Depot. Was pretty decent at first, but over the 2 years I have lived here it has progressively gotten worse. Clothing having iron stains all over them, that I can't wash out! Having to go to a laundry mat to wash our clothes. I reached out to their customer service 3 times and was walked thru on how to adjust the system to have it to backwash more often. Nothing seemed to work, so I then was sent an email letting me know that I may have damaged the system by having the system backwash too often. I have no idea what I am doing, so I relied on the advice from their troubleshooting dept. only to have them tell me I may have damaged my system by doing what they told me to do by walking me thru programming it. And that they can sell me another system!!! Please don't waste your money!! Please buy another system that will stand behind their product and not try to sell you another system since the system I have is only 3 years old. Good Luck!!!!

I installed the whole house system roughly one month ago and at first tanning, odor and taste was solved. Taste and smell are still good but the tanning color is back. Can't seem to find only the (SED) sediment filters for purchase. Any help?

Works very well

Use caution when purchasing this item. The product uses between 125-175 gallons of water in a 25 minute flush cycle in the default modes which I assume are the recommended settings . For some of us well water users with lower recovery rates this will and does drain the well . Support answered quickly when asking if reducing the cycle time would help . The answer was it could be done but may lead to premature failure due to not regenerating the media fully. I wasn't provided a lifespan reduction I'm sure that is something they can not provide . Just do your homework before you purchase. The item seems to work as advertised so far and customer support was great in responding . Still giving 5 star review but maybe list this on your website under the product description so buyers are aware of the amount of water used and possible decreased life spam if not being able to use the default cycle times. Thanks

It's been a few weeks since installation. I installed the filter outdoors in a Suncast storage unit. Keeps it dry and out of UV. I have to remark that I'm impressed with the performance. After programming and letting the filter go through a few cycles, I tested the water using a simple test strip system. Iron in suspension went from ridiculously high to nothing within a few days. I wouldn't have believed it could make such a difference. Overall my tests indicate the water is now about as pure as spring water. The well is tapped into an artesian water layer so outside of iron the water was pretty good. I still want to lab test to confirm my findings but results look very good. Only other filtration is a spin down in front of the iron filter mostly for particles like sand.