Reviews

Based on 627 reviews
85%
(534)
13%
(79)
1%
(6)
0%
(0)
1%
(9)
Solved the problem

We started having issues with our well water smelling of blood the iron content was so high, and also sulfur smell. We have no idea how old our old filter was so we ordered this for a replacement and our iron level is now virtually non-existent and the sulfur smell is gone. Easy installation!

System arrived when promised and installed the same day

System arrived when promised and installed the same day. Prior to installing, we could not even brush our teeth because of the smell of the water. That is how bad it was and everything we tried before this, had very limited to no impact in eliminating the smell. After installing the Pro-Aqua system, the odor in the cold water went away immediately! The odor in the hot water went away after a couple of days once the water in the tank was completely replenished. It has been 3 weeks since the system was installed and still no odor at all. The installation was very straightforward and fairly easy with supplied 'options' for connections being very helpful . The only suggestion is that it would be better if the 2 "flexible" connection hoses were much more flexible as while they work, the metal is very hard to 'form' into a shape other than straight or just a 90 degree. Would very highly recommend this system, priced very well and works very well.

Works fantastic

Works fantastic. Super easy to install even with limited plumbing knowledge. Each to program as well.

Great system love

Great system love it

80k grain life saver

This is the second 80000 grain water softener I have purchased from you guys. Due to a planed vacation I haven't installed this new unit yet. The first unit is working great!!

Unknown

The parts may be fine, but I haven't seen them yet since PA shipped them, arriving 3-Sep at an address, which I had advised PA that we would depart that campground on 2-Sep.

Excellent

Excellent product

As another user mentioned - be careful!

Another review mentioned the amount of water the flush/replenishment uses. 125-175 gallons. Every 3 days I believe. That's a good bit of water not only coming from your well, but if your nearest drain is like mine and goes into the septic...you may dilute it. I didn't know how much water it uses when I bought it, since it wasn't mentioned anywhere on the product page (I asked a customer service rep during a moderate drought). I've got it bypassed now, either I'll need to pop a hole through my brick garage wall to put a drain that doesn't go into the septic, or I'll just be giving it away. Not super happy to have wasted so much on it.

That said, the filter makes the water taste & smell a bit better, but my water isn't terribly smelly or bad tasting. It didn't get rid of the orange in my shower/toilets/sinks though.

YMMV.

Easy replacement

Easy replacement, After changeout, I would have expected the softness test to be very soft water but it read out at the bottom end of the soft scale. I didn't expect that because the well water in our current campground it not that hard to begin with. Somewhat confused by that.

Great job contanging

Great job contanging sediment

Good customer service

Good customer service. Good product

Product works great the only thing when tds reads at 0

Product works great the only thingwhen tds reads at 0, The only thing it doesn't stay at 0 for long since we have hard water on Orange county CA
I only get to use it about 10 car washes before it gradually reaches 16 tds

Thanks for the digital water softener valve received

The digital water softener valve that I received was easy to install by myself and works very good. Thank team for coordinating this in a professional manner and very short time.

Very good company that follows through

Very good company that follows through. Filters have worked fantastic.

Still not received the second package

Still not received the second package.

Everything is fine

Everything is fine. And working great

Fast delivery and we have soft water

Fast delivery and we have soft water again

Good luck finding correct filters

Great filter system as long as you can find filters for it, otherwise it’s worthless Ordered filters and they sent 20”, I look on this website and see the 19” gen 2 filters are SOLD OUT I don’t even see a 20” system for sale I could swap tanks with what size filters I can find.

The original filter only lasted a month

The original filter only lasted a month. Then turned the water black. I had purchased two sets of replacement filters when I bought the Whole House filter system. So I changed it out with one of the replacement filters & it only lasted 6 days. They sent me a new filter and I put it in a week ago & it's still working fine. I will let you know how long it lasts.

Came broken/ chipped

Came broken/ chipped. They dont package the items very well.