This is the second 80000 grain water softener I have purchased from you guys. Due to a planed vacation I haven't installed this new unit yet. The first unit is working great!!
The parts may be fine, but I haven't seen them yet since PA shipped them, arriving 3-Sep at an address, which I had advised PA that we would depart that campground on 2-Sep.
Another review mentioned the amount of water the flush/replenishment uses. 125-175 gallons. Every 3 days I believe. That's a good bit of water not only coming from your well, but if your nearest drain is like mine and goes into the septic...you may dilute it. I didn't know how much water it uses when I bought it, since it wasn't mentioned anywhere on the product page (I asked a customer service rep during a moderate drought). I've got it bypassed now, either I'll need to pop a hole through my brick garage wall to put a drain that doesn't go into the septic, or I'll just be giving it away. Not super happy to have wasted so much on it.
That said, the filter makes the water taste & smell a bit better, but my water isn't terribly smelly or bad tasting. It didn't get rid of the orange in my shower/toilets/sinks though.
YMMV.
Quick shipping. All great
Easy replacement, After changeout, I would have expected the softness test to be very soft water but it read out at the bottom end of the soft scale. I didn't expect that because the well water in our current campground it not that hard to begin with. Somewhat confused by that.
Great job contanging sediment
Good customer service. Good product
Product works great the only thingwhen tds reads at 0, The only thing it doesn't stay at 0 for long since we have hard water on Orange county CA
I only get to use it about 10 car washes before it gradually reaches 16 tds
The digital water softener valve that I received was easy to install by myself and works very good. Thank team for coordinating this in a professional manner and very short time.
Very good company that follows through. Filters have worked fantastic.
Still not received the second package.
Everything is fine. And working great
Fast delivery and we have soft water again
Great filter system as long as you can find filters for it, otherwise it’s worthless Ordered filters and they sent 20”, I look on this website and see the 19” gen 2 filters are SOLD OUT I don’t even see a 20” system for sale I could swap tanks with what size filters I can find.
The original filter only lasted a month. Then turned the water black. I had purchased two sets of replacement filters when I bought the Whole House filter system. So I changed it out with one of the replacement filters & it only lasted 6 days. They sent me a new filter and I put it in a week ago & it's still working fine. I will let you know how long it lasts.
Came broken/ chipped. They dont package the items very well.
Sevice was amazing and part fixed my problem!
Your products are great I wish you had distributor a little closer to the Midwest for faster shipments
Nice product
Simple and efficient order and delivery.