Reviews

Based on 552 reviews
85%
(467)
13%
(72)
1%
(5)
1%
(3)
1%
(5)
Great filtration

The Pro Aqua filter system has greatly improved our water. We have a well, so we purchased the system specifically for well water. We had to purchase an alternate filter due to Pro Aqua filter being out of stock. Never again will we purchase anything except Pro Aqua.

PASS

Do not purchase this system. But if you do, dont purchase from Lowes. It ships in multiple boxes and one at a time. I am missing a component and have spent 4 weeks trying to track it down. Worked with Lowes, FedEx, and Pro Aqua vendor. Pro Aqua's dealers/vendors have poor customer service and have told me they will not replace unless I can prove I don't have the equipment. So I have a $2,000 system I cannot use. Recommend you go to Costco or Sams Club and signing up for their water filtration systems since they can install for you. They probably wont require you to pay up front and then not send you everything - and argue with you that you have to prove they didn't install everything. Had pro aqua tanks on my RV. Was going to have in my house. Not anymore. Just wish I could return.

PRO-100-E ELITE GEN2

Cleaner water, better testing and no sediment. Very happy with this product. I would recommend this to anyone with a well living outside of town water supply.

Very happy

Install went just like described. Needed technical assistance for the programming. I am very happy with the product and support.

Great filter system!!! Very pleased!!

Delaying my full feedback

I have a bone to pick with this company and I'm to the point where I may have to contact my state Attorney General. I ordered two valves, a 1" and a 1/2". I retuned the one that didn't fit and kept the other. I tracked the package and it was received, and I have all the supportive documentation. Yet, since it was delivered on August 12th, 2024, I have heard NOTHING regarding my refund as of August 25, 2024. It was unused and I returned it in BETTER PACKAGING than it came in. If Pro+Aqua wants a favorable review from me, they need to refund for the new, unused valve.

clean water

This is a very good filtersystem. We had the water tested and it was - is - completely clean.

Supermarket reverse osmosis.

Have yet to install it. System look great, will update in a few week after we install it.

Almost Perfect

Very easy to install, made of quality materials, and a very good price.

Only reason I didn't give it five stars is that they don't make it in 1-1/4" inlet and outlet, so I had to reduce it to work with our system.

It Worked

Replaced the old one, this one is working good.

Filters

Great to get the correct filters

No return policy???

I ordered the wrong product and I opened it to see if my filter is the right now. Apparently there is no return policy for an open filter that’s not been use. I tried to see if they are willing to work with me, customer service don’t care about my concern. Trash!!!

Wrong item

You sent me the wrong product..

Fits Perfectly

Fast ship and fits perfectly. I just wish they could design a canister that you could drain from the bottom so you didn’t make such a mess swapping them out.

Horrible system

I change it regularly and yet every time there is nasty algae in it.

New filters

My order of new filters came 2 days earlier than what I was told.

Flter

I never received the filter, but did receive the line hoes???