Fast delivery, easy installation, all parts and accessories came complete.
Received order as promised, no problem!
We had serious issues with ferric and ferrous iron , the lab test was 2ppm , but we had constant staining in the toilet tanks and bowls, dishwasher, and wash machine (rust color) we had sulfur odor . After setting this filter up - no odor at all, I was able to use a rust remover on the appliances and get them clean, 1 month later everything is still working great - no water odor and the filters i installed after the proaqua-well1e are clean as a whistle, normally there would already be staining in them after a few days. I feel like the controls setup could have been easier but I am happy with the product for now - lets see how it stands up to the test of time.
Wafter softner is very good and we loved the results.
Looks great, easy to setup, and tastes great! Very happy with my whole system
Fast delivery and a perfect fit. Thanks!
They don’t carry replacement filters. Asking me to buy the 3-pack ($150) instead of just the ABC filter ($70) I need. I effectively cannot replace my filter when needs replacing because they don’t have the product and/or are unwilling to break up the three pack.
Second time wrong part was sent. "Frustrating "
Nicole is awesome you need to give her a raise she walked me through it sending me some broke parts piece of cake and called me back
It’s great.!!!!
Comes with pipe fittings instead of hose fittings for the region which are worthless
Hace dos semanas que lo instale remplazando mi old filter tengo well y funciona muy bien
Excellent Customer Support*
I replaced my old water softener with the 80,000 Grain Water Softener system by PRO+Aqua, and I couldn't be more satisfied. I noticed I had an issue with it drawing from the brine tank and customer service walked me through multiple steps to trouble shoot the problem before coming to the conclusion that it may be an internal valve sticking. They sent me a paid return label for my original digital valve unit and immediately sent out a NEW Replacement Digital Valve Unit. My system now works flawlessly. The water is noticeably softer and there's no more buildup on fixtures or dishes. Installation was straightforward with clear instructions that made the process easy. 10/10 would recommend.
What truly stood out, though, was the customer service. I reached out to support. They responded quickly, they were incredibly knowledgeable, and walked me through everything with patience and professionalism. It’s rare to find a company that stands so firmly behind its product.
Overall, this has been a fantastic upgrade. Between the product quality and the exceptional customer support, I highly recommend this water softener or the PRO+AQUA system to anyone in the market for a replacement.
The PRO+AQUA team support made this process a smooth repair!
Cape Coral, Florida
Easy to install and seems to work great.
*
I received my ProAqua 3 Stage water filter and upon unpackaging discovered one the gaes was damaged. I contacted ProAqua and a very professional and nice Nicole took my information and supplied me with a replacement gage very quickly. I am ciompletly satisfied with my water filter system and ProAqua's customer support and highly recommend them to anyone needing water filters particularly due to their awesome customer support.
A shout out to the two Pro-Aqua employee who assisted me in attaining the much needed housing to restore the operation of my whole house filtration water system. Great job many thanks.
Easy to use
So far it seems to be working
This make regerating my portable softener a truly easy task. Thanks!
Good customer service
Perfect fit and it fixed my water softener.